Desktop Management 101

How can you exploit today’s technologies and the ability to reach out and support an enterprise that stretches across continents? Through the use of desktop management tools from Microsoft, that’s how.

Face it, almost every desktop or laptop computer is running a Windows operating system. With Omicron’s ‘Desktop Management 101’ service, you have the ability to manage and control the user experience through the use of today’s best technologies and practices.

Omicron’s ‘Desktop Management 101’ service incorporates the best use of desktop management tools such as Microsoft’s Systems Management Server, Software Update Service, Windows Update Service and Active Directory’s Group Policies with proven processes and structures to provide the most efficient and supportable desktop environment out there. Omicron’s customized and modifying scripting solutions allow you to support even legacy Windows 98 environments with today’s tools.

Maintaining system integrity is one part of the many facets that are examined and constructed as Omicron develops the right mix to meet your users’ needs. Providing legacy application support in today’s secure environment is key to the methodology Omicron uses to guarantee backward compatibility. Don’t be afraid of system lock-down. With Omicron’s ‘Desktop Management 101’, you learn the intricacies of implementing an environment with protected systems.

‘Desktop Management 101’ also provides system designs that are self-healing through technologies such as Microsoft’s Intellimirror. With the power of today’s tools, designing systems that have the ability to repair themselves is quite possible. System mirrored caches, local application packaged caches and disk partitioning topologies are but a few of the technologies used to support self-healing systems. Let Omicron show you how with ‘Desktop Management 101’.

Deploying applications is no longer a daunting task. Utilizing either Remote Installation Service (RIS) or Systems Management Server (SMS), any application can be packaged and deployed with a push of the button. No more visits to the desktop, no more sneaker-net.

Asset management and software auditing is ever so important today with the most recent governmental compliancy requirements. Omicron’s ‘Desktop Management 101’ addresses this issue with the capability to remotely examine and query on a specified basis the status and inventory of enterprise computers, even laptops.

The ability to reach out and take control of a computer by the help desk is a large contributor to minimizing support costs. While this is a great tool for the help desk in supporting the user community, how do you keep prying eyes out of sensitive information? Understanding the security concerns and auditing controls necessary to implement such a process in an enterprise concerned with maintaining control over access to data is also part of Omicron’s ‘Desktop Management 101’ service.

Not only does Omicron’s ‘Desktop Management 101’ address the technical issues surrounding a managed environment, but it also addresses those concerns surrounding culture shock. Changing users’ experiences is a sensitive undertaking and Omicron’s ‘Desktop Management 101’ service addresses the communication and educational concerns surrounding this issue. It’s more than just new technology; it’s a new way to work.

So if you want to get your arms around your desktop and laptop computers and minimize support costs while increasing productivity and stability, Omicron has just the right thing for you; ‘Desktop Management 101’.

See also Network Services Group.