ONS Service Assessment

Do what you do the best and outsource the rest!

That’s the mantra of today’s businesses and IT is no different. Why try to do everything when you can focus on those things that improve your business? That’s where Omicron’s ‘Outsourced Network Services (ONS)’ program comes in.

Omicron’s ONS program is feature-packed with a mix of onsite and remote support, monitoring and alerting tools, and performance reporting. Omicron has you covered when it comes to daily second-level administration functions.

Omicron’s ONS program includes access to IT industry leaders driving your technology initiatives. Onsite support for the term of the contract is also included with remote support during off-hours. With the ONS program, Omicron implements a 24 x 7 Systems Watch program which alerts when there are potential system outages before your users call.

Omicron’s ONS program features:

• Full or Half-time Onsite Support for Length of Contract
• Full-time Monitoring with Reporting
• 8x5 Remote Administration
• Off-hour System Outage Support (up to 6 occurrences for contract year)
• Hardware Pass-Through Support

Daily system administration and discretionary project work is also included in your custom program.

Contact Omicron today to discuss a custom program for your organization. Email onssupportprogram@omicron.com or call (215) 854-3478.